Digital Library Federation Forum, April 12, 2006
Unbundling the ILS: Deploying an e-commerce catalog search solution
Usability Testing Trends II
nRelevance *most* important
–“Once I scroll through a page, I get pretty discouraged about the results...”
–Web2 OPAC participant looking for resources on cat health
n‘Keyword’ term less intuitive / trusted than ‘Subject’ and ‘Title’
–“[I used] Keyword in Title because that’s what I want the book to be mainly referring to. But I also could’ve went Keyword in Subject. But if I’d have went Keyword Anywhere it would have had too big of a field to look through.”
–Web2 OPAC participant looking for resources on gene therapy
nWhen found, dimensions seem intuitive and useful
n‘Did you mean’ seems intuitive
nStudents don’t necessarily treat the catalog like Google!