•Facilitate alignment between processes, people
and technology
•Allow the assimilation of stakeholders to the
changes ERA brings
•The Change Management effort within ERA seeks to enable
NARA to successfully adapt and take advantage of the services that the ERA
system will provide to NARA staff and external users.Our first step in this effort was the
development of an Organizational Change Management Plan.We wrote the plan to outline some of the
initial steps for identifying the actions required to prepare NARA staff,
customers, oversight groups and the public for the cultural, organizational,
process and technology changes that will occur while NARA implements the ERA
system.
•With the plan in the place, the communications and change
management staff developed an interview/ questionnaire to begin an exchange
of ideas among various stakeholders within NARA.Our goal was to learn how well the staff
felt that they were informed about the ERA program and to see if they thought
NARA staff was ready to accept the changes that this system will introduce.
•Once the interviews are completed, we will issue a report
on our findings and develop a plan to address the issues uncovered in these
stakeholder interviews.These
interviews are just the beginning of our dialogue with NARA staff about the
ERA program.
•Legacy transition plan in process to migrate functionality
of existing applications within ERA.