| Why
study work practices? |
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| Our
profession should do what our commercial |
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| information
suppliers are doing: focus on the |
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| users,
their needs, their wants, and the practices |
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| of using
information. |
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| (Okerson 2000) |
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| Limits
of use and usability data of existing resources. |
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| Need
full understanding of use environments of |
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| scholars,
more generally. |
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