1.   Calisphere’s UC pedigree is important to teachers.  Teachers reported that it gives Calisphere credibility.  They will trust the information on the site because it’s UC.  As one teacher stated, “It's not some bizarre collection from some guy who spends too much time at his computer."  They teach their students to be wary of information they get on the Internet.  They look at the site’s URL.  If it’s a .edu domain, they are more likely to trust the site.

Some users did not realize that Calisphere was affiliated with the University of California because of the size and location of the logo.  The logo did not appear on one user’s screen because she did not scroll all the way to the top of the page.

Recommendation: Increase the font size of “University of California” and place it in a prominent position near the Calisphere logo.
 2.   Some users reported initially not being able to tell what the site is about.  One stated that the tagline, “a world of digital resources,” did not help much.

   Recommendation: Homepage needs to convey the “aboutness” of the site more clearly and readily.
3.   The “What’s Here” section gives users the impression that Calisphere contains a variety of primary sources.  It does not indicate that Calisphere offers primarily images.  "It says primary sources, but I haven't seen any documents or diaries."  Users are assuming that Calisphere is choosing the best materials for teaching, and they appreciate not having to go “fishing for information in the big, bad world.”

Recommendation: Improve description of what Calisphere is and what it contains.  We need to make it clear that the entire site may contain information that is useful to teachers, but that there is a special section especially for teachers.  Along those lines, the relationship between the “Selections from Calisphere” area and the “materials… for teachers” description needs to be explicit.
 4.   Users appreciated the direct statement that Calisphere offers "excellent materials especially selected for teachers."
 5.   Some users did not realize that the cluster headings are hyperlinks.  One noted that too much color might impede recognition of what’s a link.

Recommendation: Make link treatment identifiable and consistent.
 6.   There is a label mismatch in the “Selections from Calisphere” section.  Furthermore, the current “see all topics” link could be confused with the “see all topics” link in the “Topics A-Z” section.

Recommendation: Change “see all topics” to “see all selections” or just “see all.”
 7.   Users had difficulty seeing the “more” link.

Recommendation: Make links consistent and ensure that they contrast sufficiently with background color.