The Evolution of an Interface from the User Perspective:
From End User Testing to a Usage Log Analysis

Presentation outline

Networked Resources Portal: History

Catalysts for change

Functionality: old and new

Impetus for Interface Customization

Usability testing

Pre-October prototype

October prototype: search/browse resources

Round 1 Recommendations

Find Databases search/browse

Find Databases browse display

Find Databases search results screen

Find Articles main screen

Merged search results

Find Articles object record with OpenURL link

Find it at Cornell display

Transaction Log Analysis

Overall use of system by Session ID

Find Articles search activity, including connection failures

Follow-up Analysis

Overall use of system by Session ID

Weekly use by filename

Find Articles search activity

Databases Searched via Find Articles or Find Databases

Find it at Cornell usage

Lessons Learned from Log Analysis

Outstanding Questions and
Next Steps

Comments and Questions?